Zdravim,
momentalne hram na Eurobet pokri, siet Ongame. Mam neprijemny problem. Hral som stol NL2/4, pri stole som mal asi 840$, ked stol sa z nicoho nic zatvoril, teda zatvorila ho herna/aj to cezen napisala/, ostatne normalne fungovali dalej. tak som teda od stola odisiel, ale peniaze mi doteraz na hracsky ucet neprisli, z ostatnych stolov, ktore som medzitym zatvoril, dobrovolne, prisli. Stretol sa niekto s podobnym problemom?

ongame je dost shitty spomaleny, na bwine to bolo doslova pravidelne... tie prachy ti pridu, len maj dobre poznaceny cas a pribliznu sumu kedy sa to stalo a kolko to bolo... ak to nepride do 1 dna napis na support, mal by si to dostat, i ked su spomaleny strasne

somNula napísal:ongame je dost shitty spomaleny, na bwine to bolo doslova pravidelne... tie prachy ti pridu, len maj dobre poznaceny cas a pribliznu sumu kedy sa to stalo a kolko to bolo... ak to nepride do 1 dna napis na support, mal by si to dostat, i ked su spomaleny strasne

Dufam, ze pridu. Vdaka HM, mam zachyteny takmer presny cas a sumu aj meno stola, tak v tom by nemal byt problem, dufam teda, predsa len je to dost penazi na moje pomery

Takze sa ozvali so supportu, skusite mi to niekto prelozit, pls, resp. to co som napisal na konci je spravne porozumenie?

12:09
Dear Mr

Thank you for your message..

I would like to inform you that due to technical problem our Poker department trying to fix the problem.

Please be advised that the amount of 2,161.20

USD has been trapped in games and it will be released back to your poker account within 48 hours.

If you require any further assistance,
please do not hesitate to contact either myself or the customer services team again and we will be happy to help you.

Kind regards,
Nikolas
Eurobet customer services

to som mal pocit, ze mi chcu vratit peniaze. Potom ale prislo.

12:11

Dear Mr.
Thank you for your message.

Unfortunately, our poker platform is currently experiencing technical difficulties causing tournaments to freeze/close

Please be advised that all refunds/ missing transactions should be completed within the next 48 hours.

I apologise for any inconvenience caused and if I can be of any further assistance please do not hesitate to contact either myself, or the Eurobet Customer Service team.

Kind regards,
Nikolas
Eurobet Customer Service

Aha, tak v tejto sprave len potvrdil to co napisal predtym, ze do 48 hodin to daju do poriadku?

ja nastastie (alebo na moje nestastie) tolko penazi nemam na ucte takze take problemy nemam.
Kazdopadne ti napisali ze do 48 hodin to daju do poriadku a peniaze ti vratia.

Please be advised that the amount of 2,161.20

co napisali v tejto vete?

akorat ty pises, ze jsi mel 840$ a oni žvatlaj neco o 2.161 - takze mozna aj vydelas

pisu tam ze maju nejake technicke problemy, ale ze do 48hodin to budes mat naspat na ucte,takze sa nemusis obavat...

APminer napísal:akorat ty pises, ze jsi mel 840$ a oni žvatlaj neco o 2.161 - takze mozna aj vydelas

ale je tiez mozne ze su to peniaze z celeho stola

pegas1975x napísal:

APminer napísal:akorat ty pises, ze jsi mel 840$ a oni žvatlaj neco o 2.161 - takze mozna aj vydelas

ale je tiez mozne ze su to peniaze z celeho stola

ako pise Pegas, len asi nie z celeho stola, ale niektorych hracov, na cely stol by to asi bolo malo.

AP, ak mi to nevratia zacnem asi hravat tvoje limity